Support

Last updated: October 13, 2026

Need a hand? Check the answers below, or email us at support@therestheguy.com. Tell us what you were trying to do and what happened, and we will get back to you.

Frequently asked questions

How do I add someone to my list?

Tap add, then enter a name and, if you like, a photo, company, title, email, and why you want to meet them. You can also scan a name badge or business card to fill in the details.

How do I scan a badge or business card?

When adding a person, choose the scan option and point your camera at the badge or card. The app fills in what it can read. Check the details before saving, since scans are not always perfect.

How do I mark someone as met?

Swipe the person in your list. You can then add notes and record a follow-up. People you have met but not yet emailed appear in the Follow up list.

Does it work without internet?

Yes. You can keep adding people and writing notes offline. The app syncs your changes when you reconnect, so convention-hall Wi-Fi is not a problem.

How do I delete my account and data?

In the app, go to Settings, then Delete account. This removes your account and all the content you entered.

Can I get a copy of my data, or have it deleted by email?

Yes. Email support@therestheguy.com from the address on your account (or tell us how to identify it) and say whether you want an export or deletion.

Can the app send follow-up emails through Gmail?

Not yet. Connecting Gmail so the app can draft personalised follow-ups from your notes is coming soon. You will review and send each email yourself, and the app will ask only for permission to send, never to read your mailbox.

Is there a web version?

A web dashboard for reviewing and sending follow-ups from a laptop is coming soon. For now, That's the Guy is an iPhone app.

Contact

Email support@therestheguy.com. For privacy questions see the Privacy Policy.